Landlord Control Desk (LCD)

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Payment Handling Policy

Draft last updated: 2026-10-08

Direct payments only

LCD never receives, holds, pools, transfers or settles tenant rent, service charges or deposits. Tenants pay only into bank accounts designated by their landlords.

LCD records are administrative

LCD records charges, payment entries, balances and related information. Such entries do not by themselves prove that a bank transfer has cleared. Confirm payment with the receiving bank or landlord.

Bank-account instructions

The landlord is responsible for the accuracy of designated payment accounts. Tenants should independently verify unusual requests to change bank details.

Subscriptions

Separate LCD subscription charges, where applicable, are charges for the software service, not rental funds handled for landlords. Subscription/payment terms must be published before paid rollout.